Thursday, January 20, 2011

Investing in Insurance Broker Software

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Investing in Insurance Broker Software


by Mario Dante


Every business looks to find a competitive edge in the way that it operates.
Whilst some of the insurance software solutions available merely help with the procedural side of the business, finding a system that can help generate an edge can be harder.

These days, a web based solution offers so much more than a stand alone system. Accessible from any location (provided you have a web connection) along with no need to implement elaborate back up or security protocols means there can be considerable savings over stand alone systems. Being online also means that you get the benefit of the very latest upgrades and functionality improvements without having to do any of the work yourself.

Managing multiple relationships means that you have to have flexible systems to reflect the individual terms and conditions that each operates under.
Having a solution that allows you to personalise a web page offering in their house style and melds the best of your and their offers could give you a user advantage in their eyes.

To enable users to do their job efficiently there should also be a library of standardised addendums and endorsements that can be seamlessly attached to any policy quotation. Allied to this is the need for a document management system that tracks and retains a complete record of all and any documents generated and issued as part of a policy quotation.

This may sound like a horrendous administrative burden for the business but the fact is that good insurance software solutions now have this functionality at the core of their offering. Another significant advantage is that they can be accessed online over the Internet without the need to invest in expensive backup hardware or storage facilities.

If you have live policies then you will have claims. Having a system that allows for the relevant information to be retrieved and actioned can reduce cost and user frustration. With an ability to append photographs and other documents to a case file, many of the latest software solutions generate a full audit trail of the claims handling procedures.

With complex agent and customer relationships it is vital that any of the insurance software selected has full granular security controls so you can manage who sees what information or reports. This level of security allows you to see who is doing what, when they did it and with whom they communicated.

Finally, if you are to invest in a system then make sure that it integrates into your accounts payable system. Revenue by way of insurance premiums and other payments will be driven by the system so you should also have the ability to make payments and see the financial consequences into your accounting processes without manual intervention.




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For more information on investing in a insurance software system visit schemeserve.com

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